Legal

Privacy Policy

Last updated: January 1, 2025  ·  Effective immediately

Shoutcoder (a brand of NixoWeb Solutions Pvt Ltd) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services.

1Information We Collect

When you register an account or place an order, we collect personal information such as your name, email address, phone number, and billing details. We also automatically collect technical data including IP addresses, browser type, and usage logs to maintain service quality and security.

2How We Use Your Information

We use your information to provision and manage your hosting services, process payments, send service-related communications, and provide customer support. We do not sell or rent your personal data to third parties. Your information may be shared with payment processors and infrastructure partners solely to deliver our services.

3Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. Essential cookies are required for the site to function. You may disable non-essential cookies through your browser settings, though this may affect certain features.

4Data Security

We implement industry-standard security measures including SSL/TLS encryption, firewalls, and regular security audits to protect your data. Access to personal information is restricted to authorized personnel on a need-to-know basis.

5Data Retention

We retain your personal data for as long as your account is active or as required to provide services and comply with legal obligations. You may request deletion of your account and associated data by contacting our support team.

6Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at the email below. We will respond to all requests within 30 days.

7Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

9Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or write to NixoWeb Solutions Pvt Ltd.